RewardPulse automates invoice and receipt validation

About RewardPulse

RewardPulse specializes in managing loyalty and reward programs. The company relies on a custom digital platform that simplifies both participant experience and program administration, along with a premium catalog of rewards.

Operating in 9 European countries, RewardPulse offers over 150,000 experiences and products — from electronics and home appliances to leisure, luxury, food, and branded merchandise, starting at €25. This combination of tools and offers helps brands build measurable, engaging programs tailored to their business goals.

The Reward Pulse team was looking for a document automation solution to capture data from expense reports and simplify their clients’ experience through the platform.

The challenge: extracting and validating receipts and invoices

Manually processing purchase proofs comes with several constraints:

• Large volumes of receipts and invoices submitted by consumers
• Multiple formats (photos, PDFs, scans)
• Risk of human error in data entry and validation
• Time-consuming checks: extracting product data, verifying amounts, dates, and store names
• Need for automated rules to accept valid proofs, request missing data, or reject non-compliant documents
  

RewardPulse needed a solution to handle this workload efficiently while integrating smoothly with its existing system.

Why RewardPulse chose Koncile

Koncile met all these needs with its intelligent OCR platform:

1. Receipts and invoices uploaded via scan, email, or API — all formats supported (image, PDF, photo)
2. Automated extraction of key fields: product code or EAN, description, quantity, net and gross amounts, store name, and purchase date
3. Automatic validation through a yes/no compliance field
4. Easy management of follow-ups and manual checks via a simple interface
5. Clear rejection of non-compliant proofs
6. Real-time tracking (pending, processed, duplicate) through API integration
7. Direct data transfer to the loyalty platform via webhook or API

Results

With Koncile, RewardPulse automated receipt and invoice validation through bulk document processing via the API.

The team saw a major reduction in time spent on manual checks, with fewer errors and anomalies — all automatically detected and corrected.

They also implemented a smooth API connection between Koncile and their loyalty platform using webhooks.