Data Matching: Unify Your Data for Smarter Decisions

Dernière mise à jour :

July 10, 2025

5 minutes

How do you know if two recordings are about the same customer, supplier, or product? In this article, discover how data matching works, key techniques, market tools, and many concrete use cases to get the most out of your data.

Le data matching permet de recouper, unifier et fiabiliser vos données dispersées. Dans cet article complet, explorez les techniques avancées (fuzzy matching, machine learning…), découvrez les outils adaptés à chaque besoin et plongez dans des cas d’usage concrets pour automatiser et optimiser vos traitements de données.

data matching

What is data matching?

The Data Matching, or data reconciliation, consists of comparing data sets to identify those that refer to the same real entity (individual, company, product, etc.).

Concretely, it is a question of determining whether two recordings from different sources correspond to the same thing. This process makes it possible to detect duplicates in a base or of link several databases not sharing a common identifier.

Without data matching, these duplicates or fragments go unnoticed, affecting data quality.

Several matching techniques exist, adapted to different contexts. They can be combined for better results.

Here are the main ones:

1. Exact matching

Exact matching compares data Identical. Two values must be exactly the same to be recognized as a match. It is simple and reliable if the data is perfectly standardized (unique identifiers, customer codes...).

But at the slightest variation (typo, accent, abbreviation), the correspondence fails. Example: “ACME Corporation” • “ACME Corp.”

➡️ Useful on own data, but too rigid on its own.

2. Approximate matching (Fuzzy Matching)

Fuzzy matching compares values by calculating a similarity score. If this score exceeds a threshold (e.g. 80%), it is considered that there is a match.

It handles mistakes, abbreviations, accents or minor variations well: “Société Générale” ≈ “Societe Generale”.

➡️ Flexible and efficient, but requires a good adjustment to avoid false positives.

3. Probabilistic matching

This method combines several criteria (name, email, date...) with weights to estimate a overall probability of correspondence.

Even if no data is 100% identical, an accumulated score may be enough to validate a match.

➡️ Very suitable for imperfect data, but more complex to set up.

4. Hybrid matching

Hybrid matching combines approaches previous ones: accurate, vague, probabilistic... We apply the strictest rules first, then the more flexible methods in case of failure.

➡️ Balance between accuracy and coverage, often used in business.

5. Matching by machine learning

We can also Train a model to detect matches, based on labeled examples (Match / Non-match).

Common techniques: classification, clustering, neural networks.

➡️ Very efficient on complex data, but requires training data and supervision.

Why is data matching essential?

Data matching has become indispensable and meets a very concrete need: to link, make reliable and unify information from multiple sources in order to derive real value from it.

More than just mapping, it is a key step in ensuring the quality of the data and its proper use on a daily basis.

Benefit Description
Data quality and reliability Identification and removal of duplicates, correction of inconsistencies, and standardization of formats. Databases become cleaner and easier to use.
Unified view (Golden Record) Consolidation of scattered data around a single customer, product, or entity. Enables better understanding and more consistent relationships.
Smarter decision-making Consolidated data enhances analysis, reporting, and predictive models. Increases trust in KPIs and strategic decisions.
Operational efficiency Reduces manual tasks, saves on storage and processing, and automates reconciliation. Fewer errors, higher productivity.
Improved customer experience Unified profiles prevent redundancies, errors, and repeated requests. Customers are recognized and handled smoothly.
Regulatory compliance Facilitates GDPR rights management (access, deletion, correction), reduces the risk of fines, and helps detect fraud or misuse.
Data enrichment Combines internal and external sources for more complete information. Helps uncover new insights or weak signals.

Key steps in the data matching process

A successful data matching project is based on a series of rigorous steps. Each phase plays a specific role in ensuring reliable matches between recordings.

1. Data preparation

The first essential step: the scrubbing data.

Unnecessary characters are removed, obvious errors are corrected and formats are homogenized (e.g. uppercase letters, accents, punctuation). This phase aims to eliminate biases that could skew matches.

2. Standardization

The fields are standardized using a common format to facilitate comparison.

For example, all dates can be converted to ISO format (YYYY-MM-DD), addresses to standard postal notation, or phone numbers to international format.

3. Indexing

To avoid comparing each line with all the others, we create search keys (or “blocks”).

These keys, generated from combined fields (e.g. postal code + first letter of the name), limit comparisons to consistent groups and speed up the process.

4. Comparing records

It is the heart of matching. The algorithms compare the selected fields using various methods:

  • Strict equality (exact matching)
  • Text similarity (e.g.: distance from Levenshtein)
  • Phonetic correspondence (e.g.: Soundex, Metaphone)

Each pair is given a trust score or level.

5. Decision and adjustment of thresholds

We define a similarity threshold to consider two cards as corresponding.

This threshold depends on the use cases:

  • Too low = too many false positives
  • Too high = legitimate matches missed

It can be adjusted over time based on user feedback or the desired tolerance level.

Market tools and solutions

The market offers a wide range of solutions to automate data matching, depending on data types, functional needs and available resources.

Specialized data quality solutions - examples: Data Ladder, WinPure, Informatica

These tools are designed for large-scale data consolidation projects. They offer no-code interfaces to configure correspondence rules (exact or fuzzy), adjust similarity thresholds, visualize duplicates and validate matches manually.

Open source tools or technical libraries - examples: OpenRefine, Dedupe.io, Python libraries

Intended for technical users, these tools make it possible to create personalized treatments, adapted to complex cases or cases with strong business constraints. They offer great flexibility, but require programming or data engineering skills.

Modules integrated into business software - examples: CRM (Salesforce, HubSpot), ERP, HR or accounting tools

Many software programs incorporate native deduplication or contact fusion functions. These options are generally easy to activate from the administration interface, but remain limited in terms of advanced settings or complex matching logic.

Workflow automation tools - examples: Make, Zapier, N8N

These platforms make it possible to automate data flows between different systems, and to add matching steps during synchronizations (e.g. between an email database and a CRM). They are particularly useful for non-technical teams or cases that are simple to moderate.

Solutions combining extraction and matching (OCR + matching) - examples: Koncile

For many use cases (accounting, HR, KYC...), the data to be matched can be found in PDF or scanned documents. Solutions like Koncile incorporate an engine OCR to automatically extract relevant fields, normalize them, and then reconcile them with existing data using exact or fuzzy matching techniques.

This makes it possible to automate time-consuming manual tasks while securing the quality of correspondence.

Challenges and best practices

Despite its advantages, data matching has several challenges to anticipate to guarantee its reliability and relevance:

Challenge Description
Data quality Missing, incorrect, or inconsistent data harms matching accuracy. Pre-cleaning is essential.
Complex configuration Poor settings = false positives or false negatives. Finding the right thresholds and rules requires continuous testing and adjustment.
Ambiguities Some complex cases (e.g., homonyms, partial information) require human review to avoid critical errors.
Data volume Scaling up (millions of records) can become very demanding without proper tools (e.g., blocking, distributed computing).
Source heterogeneity Linguistic differences, local codifications, and varied formats complicate multi-source matching.
Compliance & ethics Matching personal data must comply with regulatory frameworks (GDPR, auditability, traceability).
Data evolution over time Matching must be continuously updated: new records, changes, and additions should be handled dynamically.
Business limitations Some cases will remain unsolvable (e.g., twins, very different aliases). A margin of error must be accepted.

Implementing reliable data matching does not only depend on the tools, but also on the methods used. Here are the best practices to improve accuracy, limit errors, and maintain your results:

Best Practice Why It’s Essential What to Do
Clean and standardize data upfront Matching quality directly depends on the quality of source data. Fix errors, unify formats, fill in missing fields, and remove noisy values from the start.
Use hybrid matching approaches No single method can cover all matching scenarios. Combine exact, probabilistic, and machine learning techniques for greater robustness based on data complexity.
Adjust matching thresholds to business context The right tolerance level depends on business stakes (fraud, marketing, compliance, etc.). Calibrate similarity thresholds according to goals: high precision or broader coverage.
Maintain human review for ambiguous cases Algorithms can’t automate everything without risk. Include a manual validation step for uncertain or critical matches.
Govern data schemas Inconsistent structures lead to failed matches. Unify conventions (formats, field names, types) across all data sources.
Enable real-time matching when needed Timing is critical for some business decisions. Activate instant matching for fraud detection, customer support, or personalization.
Work iteratively Matching improves through continuous adjustments. Run tests, evaluate results, and gradually refine rules and thresholds.
Involve business users Their feedback is essential for refining rules and models. Provide simple interfaces to collect feedback and continuously improve the system.

These best practices, combined with detailed knowledge of your data and good business support, will allow you to exploit the full potential of data matching in a reliable and sustainable way.

Use cases

The Data matching plays a transversal role : it facilitates the coherence of the bases, improve the data quality and supports inter-system analysis in all jobs where information is critical.

Context Data Matching Application Result
Email marketing Detection and merging of duplicates in a contact database using fuzzy matching (e.g., “Jean Dupont” / “Dupond Jean” with the same email). Cleaned-up database, one email per contact, professional image preserved.
E-commerce / price comparison Matching of similar products across platforms despite different labels (e.g., “TV LG OLED 55” / “LG OLED55X”). Aligned catalog with competitors, real-time price adjustment.
Post-acquisition customer merge Merging two customer databases using probabilistic matching (name, email, date of birth). Unified database, removal of inter-company duplicates.
Bank fraud detection Identification of suspicious duplicates (e.g., “Durand” / “Du rand”) in account openings. Automatic alerts, manual verification, identity fraud prevention.
Vendor accounting Automatic reconciliation between invoice, purchase order, and vendor record using OCR + fuzzy matching. Error reduction, faster processing, automatic validation (3-way matching).

Moreover, data matching applies in many sectors as soon as necessary. clean, cross-check or make reliable data from multiple sources. Here are some concrete examples by domain:

Sector Main Use Cases
Marketing & CRM Deduplication of contact databases, email list cleaning, lead unification to avoid multiple solicitations.
Sales & Customer Relations Single customer view: merging dispersed data, centralized history, better coordination across sales teams.
E-commerce & Marketplaces Product matching across platforms (different descriptions, same item), improved price comparison and recommendations.
Finance & Insurance Fraud detection (similar identities, suspicious duplicates), matching similar transactions, monitoring unusual behavior.
Public Sector & Administration Database merging (electoral, tax…), unique citizen identification, improved statistical data reliability.
Healthcare & Medical Patient record matching across facilities, consolidated medical history, data cross-referencing for research.
Business Intelligence Cross-tool matching (CRM, ERP, support…), building a 360° customer or business view, cross-system analysis.
User Experience & Support Centralizing multi-channel requests, grouping customer reviews under different aliases, improving service quality.

How to choose a data matching solution?

The choice of a data matching tool depends above all on your business context, of your data volumes And of complexity level connections to be made. Here are the main criteria to take into account in order to select a suitable solution:

Criterion What to analyze and prioritize
Data type Are your data structured, semi-structured, or extracted from documents? If so, opt for a solution that includes OCR to process PDFs, scans, or images.
Type of matching Do you need basic deduplication or more complex multi-field matching? Choose fuzzy or probabilistic algorithms to handle inconsistencies.
Automation Do you want a fully automated process or one that includes human validation? Go for a platform that can combine automatic matching and manual review.
Accessibility Is the tool intended for business or technical users? A no-code or low-code interface is ideal for non-technical teams.
Integration Does the system need to integrate with your existing tools (CRM, ERP, API)? Choose solutions with native connectors or a flexible API.
Scalability Is your data volume large or expected to grow? Look for a high-performance, scalable matching engine that supports batch or real-time processing.
Compliance & traceability Do you have GDPR or regulatory constraints? Make sure the tool provides traceability of operations and ensures regulatory compliance.

A good choice is therefore based on the detailed evaluation of your real use cases, associated with a clear vision of the goals (time savings, quality improvement, automation, compliance...). Do not hesitate to test several options or to opt for a modular solution capable of adapting to your evolutions.

Data matching FAQ

What is the AI matching rate?

It is the key performance indicator of a matching algorithm.

The AI matching rate measures the percentage of matches correctly detected by a solution using artificial intelligence. It reflects the system's ability to automatically recognize duplicates or similar entities in your databases.

What is record linkage data integration?

It is the process that makes it possible to gather in a single record all the data scattered about the same entity. By identifying and merging duplicates from different sources, this integration creates a single, coherent and usable form. This is a key step in achieving a unified, consistent, and actionable customer base.

Difference between matching and data mining?

Data matching is used to bring together data that talks about the same thing, even if it is scattered or poorly formatted. Data mining, on the other hand, seeks to understand what this data can reveal once it is well organized. The former brings information together, the latter draws lessons from it.

Can matching replace a unique identifier?

Not completely, but it can get close.

When a unique identifier is missing, data matching makes it possible to simulate reliable identification by crossing several fields. This offers an alternative solution for recognizing an entity, while maintaining a certain margin of uncertainty.

What are typical confidence thresholds?

The thresholds vary according to the level of reliability expected. In general, a threshold around 90% makes it possible to obtain reliable matches while limiting errors. For less critical cases, a threshold of 80% may suffice. The ideal is to adjust it according to your data and your business goals.

How do you deal with user errors and feedback?

By empowering users to correct, validate, or report errors directly in the tool. Their feedback allows confidence thresholds to be adjusted and the system to be improved over time. It is this interaction that makes matching more reliable, smarter, and better adapted to your data.

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Author and Co-Founder at Koncile
Tristan Thommen

Co-founder at Koncile – Turn any document into structured data with LLMs – tristan@koncile.ai

Tristan Thommen designs and deploys the core technologies that transform unstructured documents into actionable data. He combines AI, OCR, and business logic to make life easier for operational teams.

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