Epson France turns its hardware into a data entry point, not paper

At Epson France, a scanner no longer simply turns paper into PDF: traditional scanning changes a document's format, but never its status — someone still has to open it, read it, and re-enter it. Paired with Koncile through a simple button, with no PC and no development required, the device becomes a data entry point whose output is directly usable by business software.

The problem: a scanned document that changes format, never status

The problem was never the machine. It lies in what happens right after. The document gets scanned, and everything still needs to be done: someone opens the PDF, reads it, copies the data, assigns a reference, files it. The document has changed format, not status. A scanner isn't just the equivalent of a keyboard, as Jean-Michel Pavie, Scanner Sales Manager at Epson France, puts it: you can do a lot more once you pair it with the right tools.

Standard scanning tools know how to classify, name and store. They don't truly understand documents, and they can't automate your tasks end-to-end. That's the barrier Koncile removes: the fields to extract are defined in plain language, with no model to train, and the data flows straight back to your business software.

The same principle applies across the whole Epson hardware range. Production scanners, printers, multifunction devices and copiers: wherever a document enters the company, it can now come back out as usable data.

The Koncile integration at Epson, in 3 numbers

• 3 weeks between the first demo and a live button on the console, integrated with your systems
• 0 workstations and zero lines of code at the end customer's site
• 200 pages provided free when opening an account through the Epson network

Real-world example: at a medical lab, the prescription becomes a patient file

Every morning, a lab receptionist sees patients arriving with a prescription in hand. She reads the prescription, identifies each requested test, and matches it to the lab's internal nomenclature code. She then creates the file and enters each procedure one by one.

Before

1. Read the prescription, handwriting included
2. Identify each prescribed test
3. Look up the matching code in the lab's nomenclature
4. Create the file and enter the procedures

Today

1. Place the prescription in the tray and press the button
2. Koncile reads the prescription and extracts the tests
3. Each test is mapped to the internal code via a correspondence table loaded once
4. The patient file goes to the lab information system (LIS) with the correct procedures. The receptionist reviews it — she no longer retypes it

A doctor's handwriting, an abbreviation, a test worded differently than in the reference list, and someone has to go looking. This matching is done by hand in every lab, at a front desk that's already under pressure during peak hours, a task with no real added value, as Pascal Schmidt, Country Manager France at Epson, puts it: at an hourly cost, it's worth nothing.

The same pattern applies to the registration certificate at a car dealership, the claims history statement in insurance, the tenant file at a rental agency, the invoice and its supporting documents at an accounting firm. Same steps, different documents.

Implementation: three weeks to add the Koncile button to the device

Jean-Michel Pavie tested the platform on his own. Convinced, he brought in his technical teams right away. Three weeks later, the Koncile tile appeared among the destinations shown on the device's screen, and the data was landing in the customer's systems.

I set up a scanner — there's no PC next to it, none needed. I have a Koncile button, I press it, and you can watch live as the document lands in the platform.
^{Jean-Michel Pavie, Epson France}

The button triggers a send to the account's ingestion address. No gateway to host, no workstation, no involvement from Epson: the reseller creates the button themselves on their customer's equipment. The mechanism doesn't depend on the model and can be added the same way to a scanner, a printer or a multifunction device. To go further, the API and webhooks drop the split and enriched documents into a network folder or into the ERP.

No longer selling a machine — selling a complete solution

That's why Epson chose Koncile. A scanner, a printer or a multifunction device is sold on its specs: pages per minute, feeder capacity, warranty, price. On that ground, every manufacturer looks alike, and the conversation always ends up in the same place.

With Koncile's AI built in at the source, the nature of what's being sold changes. The sales rep no longer shows up with a spec sheet, but with a demo run on the customer's own documents: their prescription, their registration certificate, their supplier invoice. What's being decided is no longer which machine to choose, but which automated process to choose — and the hardware comes with it.

The reversal is complete. The embedded service becomes the reason to buy, and the brand provides reassurance and after-sales support. For the network, margin shifts from the machine to usage: it sits within an existing monthly lease, or comes through referral fees, depending on the reseller's profile. Today, the scanner or copier alone is no longer enough, as Pascal Schmidt puts it: it's the AI embedded in the hardware that will drive customers to choose Epson.

The four video capsules, detailed use cases, and the list of compatible equipment are all gathered on the Epson WorkForce × Koncile page published by wholesaler Dexxon.